PNA SEWP JV Senior Executive
Nitin Baviskar
- Phone
- (410) 409-6730
- nitin@pnautomation.com
For Federal customers
Ordering & customer support.
Practical guidance for requesting quotations, placing orders and obtaining support under NASA SEWP VI Category B.
How to obtain a quote
Submit your requirement through the NASA SEWP ordering environment.
Federal customers seeking a quotation from PNA SEWP JV should submit their requirement through the NASA SEWP ordering environment in accordance with SEWP procedures. Our program team can assist customers with capability questions, scope discussions, and contract-related support prior to or during the acquisition process.
- 01
Define the requirement
Confirm that the enterprise ITC/AV services required fall within the scope of NASA SEWP VI Category B.
- 02
Engage the program team
Contact PNA SEWP JV for capability questions, scope discussions and acquisition-planning support.
- 03
Submit through NASA SEWP
Issue the request for quotation through the NASA SEWP ordering environment in accordance with SEWP procedures.
- 04
Receive and evaluate the quote
PNA SEWP JV responds with a quotation identifying the applicable solution, terms and support provisions.
For Federal customers
PNA SEWP JV NASA SEWP VI Ordering Guide
A single reference for working with PNA SEWP JV under NASA SEWP VI Category B — from contract identification through ordering, support and escalation.
Download PDFPDF
Website administrator note
Upload the approved Ordering Guide to/public/docs/and update orderingGuide.url insrc/data/ordering.ts to publish this download.What the guide covers
- 01SEWP overview
- 02Contract information
- 03Category B scope
- 04Fair Opportunity guidance
- 05Ordering process
- 06RFQ process
- 07Points of contact
- 08Technical support
- 09Order escalation
- 10Warranty/support procedures
- 11NASA SEWP contact information
Program support
PNA SEWP JV program contacts.
Direct points of contact for program, contractual and executive matters associated with the SEWP VI Master Contract and task orders.
PNA SEWP JV Program Manager
Swati Patil
- Phone
- (443) 708-6053
- swati@pnasewpjv.com
PNA SEWP JV Contract Manager
Joshua Rosenthal
- Phone
- (410) 696-7729
- josh@pnasewpjv.com
NASA SEWP Program Office
Government program office contacts.
The NASA SEWP Program Office maintains program guidance, ordering tools and customer support for the SEWP vehicle. Verify current contact information against NASA SEWP before relying on it for an active acquisition.
Please note
NASA SEWP Program Office information is provided for customer convenience. NASA personnel are not employees or representatives of PNA SEWP JV, LLC.
NASA SEWP Customer Help Desk
- Phone
- 301-286-1478
- help@sewp.nasa.gov
Order support & escalation
Three levels of customer support.
Customers may escalate order and performance matters through the following levels. Contact fields are configurable and published once verified.
01Level 1
Quote, Ordering & Program Support
Questions about quotes, availability, scope and ordering, and questions about task-order performance, delivery, technical issues or contract administration.
- Point of contact
- Swati Patil
- PNA SEWP JV Program Manager
- Phone
- (443) 708-6053
- swati@pnasewpjv.com
02Level 2
Executive Escalation
Mission-critical issues requiring senior management attention.
- Point of contact
- Nitin Baviskar
- PNA SEWP JV Senior Executive
- Phone
- (410) 409-6730
- nitin@pnautomation.com
After your order
Warranty, technical and post-delivery support.
Specific warranty, software support, hardware support, installation, technical support, and post-delivery terms will vary depending upon the solution, OEM, publisher, cloud provider, or service requirements associated with each order.
PNA SEWP JV will identify applicable warranty and support terms in the relevant quotation and order documentation.
Technical support contact
To be provided at the time of Task Order Contract Award
Contact
Need help preparing a requirement?
Our program team supports capability questions, scope discussions and contract-related questions prior to or during your acquisition.